What is Jitter?

Jitter Explained

Jitter is the inconsistency in how voice data packets arrive over the internet during a VoIP call. In a perfect connection, packets arrive at even intervals; in practice, network congestion and routing changes cause some packets to arrive late or out of order, and that variation is jitter. High jitter produces choppy, robotic, or garbled audio. VoIP systems fight jitter with a jitter buffer, which briefly holds incoming packets and re-orders them so the audio plays back smoothly, trading a few milliseconds of delay for clearer sound. Other call-quality factors include latency (overall delay), packet loss (dropped packets), and bandwidth. Connectoo's browser calling over WebRTC and its mobile apps include adaptive jitter handling that adjusts to changing network conditions to keep VoIP call audio clear. Because Connectoo calling is fully internet-based — WebRTC in the browser plus iOS and Android apps, numbers in 60+ countries, no SIM-based calling — a stable connection matters for quality. Beyond audio quality, every call is logged with native WhatsApp chats and SMS in one built-in CRM with auto follow-up workflows, the unified-channel layer that call-only VoIP tools like Dialpad, Aircall, or CallHippo do not provide. Connectoo serves teams of every size.