What is SRTP?
SRTP (Secure Real-time Transport Protocol) is an encryption standard that protects the voice audio in a VoIP call from eavesdropping and tampering.
SRTP Explained
SRTP (Secure Real-time Transport Protocol) is the encrypted version of RTP, the protocol that carries the actual voice audio in a VoIP call. While SIP or WebRTC signaling sets up the call, SRTP secures the media stream itself — encrypting the audio packets so they cannot be intercepted, decoded, or altered in transit. It provides confidentiality, message authentication, and replay protection, which matter for any business handling sensitive customer conversations, especially in regulated sectors like finance, healthcare, and legal. WebRTC mandates SRTP, so browser-based VoIP calls are encrypted by default. Connectoo's browser calling runs over WebRTC, meaning the voice media is protected with SRTP automatically, and the mobile apps secure call media as well. Connectoo calling is VoIP only — browser via WebRTC plus iOS and Android, with numbers in 60+ countries and no SIM-based calling. Security extends beyond the call: recordings are stored encrypted, and every VoIP call is logged with native WhatsApp chats and SMS in one built-in CRM with auto follow-up workflows. That unified-channel record, secured end to end, is what call-only providers like JustCall, Aircall, or OpenPhone do not combine into a single platform. Connectoo serves teams of every size.
How Connectoo Implements SRTP
Connectoo includes features directly related to srtp. Explore these capabilities to see how the concept works in practice within a unified communication CRM.
Related Terms
These glossary terms are closely related to srtp. Understanding them together gives you a more complete picture of communication CRM concepts.
WebRTC
WebRTC (Web Real-Time Communication) is an open standard that lets web browsers make voice and video calls directly, without plugins or separate apps.
VoIP
VoIP (Voice over Internet Protocol) is a technology that transmits voice calls over the internet instead of traditional phone lines, letting businesses place and receive calls from a browser or mobile app.
SIP (Session Initiation Protocol)
SIP (Session Initiation Protocol) is the signaling protocol used to set up, manage, and end voice and video calls over the internet in VoIP systems.
Call Recording
Call recording is the capture and storage of audio from phone conversations, typically used in CRM systems for sales coaching, compliance, and quality assurance.
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