WhatsApp Shared Inbox
Stop switching between phones and personal WhatsApp accounts. Connectoo brings every WhatsApp Business conversation into one shared inbox your entire team can access.
How the WhatsApp Shared Inbox Works
Connectoo connects to your WhatsApp Business API number and streams all incoming and outgoing messages into a centralized inbox. Every team member sees the same conversation list in real time. You can assign chats to specific people, add internal notes visible only to your team, and tag conversations for easy filtering.
When a customer sends a message, the right team member gets notified instantly. No more screenshots in group chats, no more "who replied to this customer?" confusion.
Key Features
Chat Assignment
Assign WhatsApp conversations to specific team members. See who owns each chat at a glance.
Internal Notes
Leave private notes on any conversation. Your team stays in context without the customer seeing anything.
Auto Follow-Ups
Set time-based or status-based automated follow-up messages. Never let a lead go cold.
Quick Replies & Templates
Use pre-approved WhatsApp templates and quick replies to respond faster.
Contact History
See the full communication history — WhatsApp, calls, and SMS — in one timeline per contact.
Team Analytics
Track response times, message volume, and team performance in real-time dashboards.
Who Is This For?
Connectoo WhatsApp Inbox is built for businesses of all sizes that use WhatsApp as a primary customer communication channel. If your sales team, support team, or account managers spend hours on WhatsApp every day, this product replaces the chaos of individual phone-based conversations with a structured, team-wide inbox.
- Sales teams following up with leads on WhatsApp
- Support teams handling customer queries via WhatsApp
- Agencies managing client communication across multiple accounts
- Growing teams that need CRM-level visibility into WhatsApp conversations
Frequently Asked Questions
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Try WhatsApp Shared Inbox Free
Get your team on one WhatsApp inbox in minutes. No credit card required.
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