Do I need a SIM card or special hardware to use the auto dialer?

No. Connectoo is a VoIP auto dialer that runs entirely over the internet through a browser tab or the iOS/Android apps. There is no SIM card, no GSM gateway, no desk phone, and no on-premise PBX to maintain. You only need a stable internet connection and a headset (or built-in mic and speaker) to start dialing your CRM lists.

Does the dialer log calls to a CRM automatically?

Yes. Every dialed call is logged automatically against the contact in Connectoo’s built-in CRM — with the number, direction, duration, recording, disposition, and rep notes. There is no separate CRM to sync and no manual data entry. When the next call connects, the rep already sees the full history of voice calls, WhatsApp messages, and SMS on one customer timeline.

Can the auto dialer trigger WhatsApp or SMS follow-ups after a call?

Yes. Because the dialer, CRM, WhatsApp shared inbox, and SMS all run on one platform, after-call automation can fire follow-ups based on the call outcome. A no-answer can send a WhatsApp template, a completed demo can trigger an SMS recap, and a callback request can create a task — all without leaving Connectoo.

Is using an outbound auto dialer compliant?

Outbound dialing is subject to local rules such as consent requirements, calling-hours limits, and do-not-call registries (for example TCPA in the US). Connectoo provides VoIP click, preview, and power dialing rather than predictive auto-dialing of unconsented lists, plus caller-ID controls and recording notices. You remain responsible for following the regulations that apply to your contacts and region.

Auto Dialer Software — VoIP Power & Preview Dialer

Connectoo's auto dialer calls straight from your CRM contact lists over VoIP — in a browser tab or the mobile app. Pick preview, power, or click-to-call, and every conversation is logged automatically with after-call WhatsApp and SMS follow-ups built in. No SIM card, no desk phone, no on-premise PBX.

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What Is an Auto Dialer?

An auto dialer is software that places outbound calls automatically from a list of contacts, so reps spend their time talking instead of manually punching in numbers. Also called automatic dialer, outbound dialer, or power dialer software, it works through a queue: the system pulls the next contact, dials, and connects the rep when someone answers. Modern auto dialers are VoIP-based, meaning calls run over the internet rather than a SIM card or analog phone line. Connectoo's auto dialer reads directly from your CRM lists, advances through them call by call, and logs every outcome automatically. The result is more conversations per hour, cleaner records, and a follow-up that fires the moment a call ends — without copying numbers between a spreadsheet and a phone.

How Connectoo's VoIP Auto Dialer Works

Connectoo's auto dialer works directly from the contact lists already in your built-in CRM — a saved segment, an imported campaign list, or a filtered view of your pipeline. You load a list, and the dialer presents contacts in sequence. With click-to-call you launch each call yourself; with the power dialer the queue advances automatically after every wrap-up, so the next number dials as soon as you finish notes. All calling runs over VoIP (WebRTC in the browser, native SIP on iOS and Android) — so there is no SIM card, no GSM gateway, and no desk phone involved. The same number can ring across devices, calls are recorded and transcribed, and each connect is matched to its contact instantly. Because the dialer, CRM, WhatsApp inbox, and SMS share one engine, the data captured while dialing is immediately usable for routing and automation.

Dialer Modes Explained

Connectoo supports three outbound dialing modes so teams can match pace to the campaign. The table below explains how each VoIP mode works and where it fits best.

Dialer mode	How it works	Best for
Preview dialer	Shows the contact record and full history before the call; the rep reviews context and starts the call when ready.	High-value or warm outreach where each call needs personalization and prep.
Power dialer	Dials contacts one after another automatically; advances to the next number as soon as the rep wraps up the previous call.	High-volume outbound where speed and consistent call cadence matter most.
Click-to-call	Launches a VoIP call from any contact or record with a single click — no number typing, no separate softphone.	Ad-hoc follow-ups and reps who dial from the CRM throughout the day.

Every Call Logged, Every Follow-Up Automated

Every call the dialer places is logged automatically to the built-in CRM — number, direction, duration, recording, transcript, disposition, and notes all attach to the contact without a single manual entry. That clean record is what powers the next step: after-call automation. Based on the call outcome, Connectoo can fire cross-channel follow-ups the moment the call ends. A no-answer can send a WhatsApp template; a completed demo can trigger an SMS recap; a callback request can create a task and schedule a reminder. Because calls, WhatsApp, and SMS sit on one customer timeline, the next rep to open the record sees the entire relationship in order. You can also explore the broader VoIP calling feature set or the click-to-call workflow that powers single-click dialing.

Who Is This For?

Connectoo's auto dialer is built for any team that runs outbound calling at volume — sales teams working pipeline, support and success teams handling proactive outreach, collections and renewals desks, and agencies dialing on behalf of clients. It serves businesses of every size, from solo operators through SMEs, mid-market, and enterprise, with numbers in 60+ countries. Teams that want more connected conversations per hour benefit from the power dialer; teams that prioritize personalization use the preview mode; and everyone gets automatic logging and after-call automation regardless of plan. See how this fits a full motion in our VoIP for sales teams guide, or compare options in our best VoIP phone systems for 2026 roundup. Start on the free-forever plan, with Bronze from $20/user/month in the US, Canada, and UK (region pricing elsewhere).

More Than a Dialer — Calls, WhatsApp & SMS in One CRM

A standalone auto dialer only moves you through a call list faster. Pure VoIP tools like JustCall, Aircall, CallHippo, Dialpad, OpenPhone, and Exotel handle calls but leave WhatsApp and the customer record in separate systems; WhatsApp-only tools handle chat but can't dial. Connectoo is the wedge between them: the same platform dials your CRM lists over VoIP, then unifies every call, WhatsApp message, and SMS on one customer timeline with auto follow-ups. So the dialer doesn't just generate more conversations — it feeds one connected record that closes the loop after each call automatically. That is the difference between dialing faster and actually following through.

Frequently Asked Questions

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Power, preview, and click-to-call dialing with automatic logging and cross-channel follow-ups. No SIM, no hardware. Start free — no credit card required.

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