All-in-One Sales Communication CRM for India
Indian sales runs on a phone call and a WhatsApp thread. Connectoo captures both — every VoIP call, every message, every follow-up — in one CRM, so nothing leaves the building when a rep changes phones. Built in India, works over any network — Jio, Airtel, Vi, or Wi-Fi.
The Fragmented Stack Indian Sales Teams Are Stuck With
The typical Indian SMB sales setup looks like this: WhatsApp Business on the rep's personal phone, an Excel sheet for leads, a generic CRM that nobody updates, and a call log that lives only on the rep's phone. When a rep leaves, their pipeline leaves with them. When a customer asks “what did we discuss last week?”, nobody can answer. WhatsApp threads are scattered across phones; calls are invisible to managers; follow-ups depend on memory. Connectoo replaces that stack with one CRM where the WhatsApp message, the VoIP call recording, and the auto follow-up all live on the same contact timeline.
One CRM, Every Channel Indian Customers Actually Use
Indian customers reply on WhatsApp and pick up calls from a real mobile number. Connectoo is purpose-built for both — not a Western CRM with WhatsApp bolted on.
WhatsApp Shared Inbox
A team-wide WhatsApp shared inbox with assignment, internal notes, and templated replies. Every conversation is tied to a CRM contact, so no thread sits stranded on one rep's phone.
VoIP Call Tracking
Connectoo logs every incoming, outgoing, and missed VoIP call from the browser or mobile app. Call duration, direction, and recordings (where permitted) land in the CRM automatically.
Auto Follow-Up Workflows
Trigger a WhatsApp message after a missed call. Schedule a drip after a demo. Escalate unanswered leads to a manager. Build it once with workflow automation and the CRM runs it every time.
One Contact Timeline
Every WhatsApp message, every call, every SMS for a customer shows up on a single chronological timeline. Read more about the VoIP and WhatsApp integration that powers this view.
Why Indian Sales Teams Outgrow HubSpot, Zoho, and Salesforce
HubSpot, Zoho, and Salesforce were designed for desk-bound sales reps logging calls in a browser. Indian SMB sales is the opposite — reps are on the road, customers reply on WhatsApp, and calls happen on the move. To make a generic CRM work in India, teams stitch together a WhatsApp Business Solution Provider, a call-tracking add-on, and a manual call-import process — three contracts, three logins, and a brittle pipeline. Connectoo collapses that into one CRM with WhatsApp, VoIP call tracking, SMS, and follow-up workflows in the box. See the full comparison against TimelinesAI and Runo.
Built in India, for the Way Indian Sales Actually Works
Connectoo is built in India. That shows up in product decisions that imported CRMs miss — VoIP calling is a first-class citizen, not an afterthought. WhatsApp is the primary inbox, not a channel buried three menus deep. The mobile app is designed for a rep on a 4G connection, not a salaried SDR on broadband. And the workflows assume the customer will respond on WhatsApp, because in India they almost always do.
Compatibility with Indian networks is built in: VoIP calling works over Jio, Airtel, and Vi mobile data or Wi-Fi out of the box, and the WhatsApp shared inbox works with both WhatsApp Business and the WhatsApp Business API.
Who Is This For?
Indian businesses of all sizes whose sales motion is WhatsApp-first and phone-call-driven.
Sales Teams
Outbound and inbound sales teams running on VoIP dialling and WhatsApp follow-ups. Connectoo turns every call and message into a tracked, attributable activity tied to a deal.
Agencies
Digital, real estate, and recruitment agencies juggling multiple clients across WhatsApp and phone calls. Per-client organization, team assignment, and activity reports built in.
Startups
Indian startups that need a real CRM without a heavyweight per-seat enterprise contract. Connectoo scales with the team — from the first rep to a full sales floor — without re-platforming.
Frequently Asked Questions
One CRM for Every Sales Conversation
WhatsApp, VoIP calls, and SMS unified in one timeline per contact. Built in India, free to start.
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