Question 1

How do I sign in to Connectoo?

Accepted Answer

Enter the email address and password you used when you created your Connectoo account. If your team uses single sign-on, click "Sign in with Google" instead. You will land on your team workspace with your unified WhatsApp inbox, VoIP call log, and follow-up pipeline.

Question 2

I forgot my password — how do I reset it?

Accepted Answer

Click "Forgot password?" on the sign-in form and enter the email address tied to your Connectoo account. We send a secure reset link that stays valid for 30 minutes. If the email does not arrive, check your spam folder or contact support@connectoo.ai.

Question 3

Can I sign in with Google?

Accepted Answer

Yes. Connectoo supports Google single sign-on for every plan. Click "Sign in with Google" and approve access. If your workspace enforces SSO, your admin can restrict sign-in to Google only for added security.

Question 4

Why can I not sign in?

Accepted Answer

The most common causes are a mistyped password, using a personal email instead of the work email tied to your team workspace, or an admin suspending your seat. Try resetting the password first. If that fails, email support@connectoo.ai and we will help within one business day.

Question 5

Do not have an account yet?

Accepted Answer

You can create a free Connectoo account in under two minutes — no credit card required. The free plan includes WhatsApp inbox, VoIP call tracking, and basic follow-up workflows. Click "Start Free" to begin.

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